Planning to get an eSIM for your trip to Bali? Before you buy, you need to confirm your phone actually supports eSIM. Not every phone does — and even some newer models may have it disabled by your carrier. This guide shows you exactly how to check, no matter what phone you have.
The Quickest Way to Check (Any Phone)
Open your phone's dialer and type *#06#. This displays your device identifiers. If you see an EID (a long string of numbers, usually 32 digits), your phone supports eSIM. If you only see IMEI numbers and no EID, your phone likely doesn't have eSIM capability.
How to Check on iPhone
- Go to Settings → General → About
- Scroll down and look for EID
- If you see an EID number, your iPhone supports eSIM
Alternatively, go to Settings → Cellular → Add eSIM. If this option exists, you're good to go.
iPhones That Support eSIM
- iPhone 16 series (all models) — eSIM only, no physical SIM tray (US models)
- iPhone 15 series (all models)
- iPhone 14 series (all models)
- iPhone 13 series (all models)
- iPhone 12 series (all models)
- iPhone 11 series (all models)
- iPhone SE (3rd generation, 2022)
- iPhone SE (2nd generation, 2020)
- iPhone XS, XS Max, XR
iPhones older than the XR/XS (iPhone X, iPhone 8, and earlier) do not support eSIM.
How to Check on Samsung
- Go to Settings → Connections → SIM Manager
- Tap Add eSIM (or Add Mobile Plan)
- If the option exists, your Samsung supports eSIM
Samsung Phones That Support eSIM
- Galaxy S25, S24, S23, S22, S21 series (all models)
- Galaxy S20 (select models, varies by region)
- Galaxy Z Fold series (Fold 2 and newer)
- Galaxy Z Flip series (all models)
- Galaxy Note 20 and Note 20 Ultra
- Galaxy A54, A55 (5G models)
Important: Some Samsung phones sold by certain carriers have eSIM disabled. If your phone is carrier-locked, contact your carrier to check.
How to Check on Google Pixel
- Go to Settings → Network & Internet → SIMs
- Look for Add eSIM or Download a SIM instead
- If the option is available, your Pixel supports eSIM
Google Pixels That Support eSIM
- Pixel 9, 8, 7, 6 series (all models)
- Pixel 5, 5a
- Pixel 4, 4a, 4 XL
- Pixel 3, 3a, 3 XL (eSIM support, but limited to specific carriers in some regions)
How to Check on Other Android Phones
For OnePlus, Xiaomi, Oppo, and other Android brands:
- Go to Settings → About Phone
- Look for EID in the device information
- Or go to Settings → Mobile Network → SIM Manager and check for an "Add eSIM" option
Other Phones With eSIM Support
- OnePlus 12, 11, 10 Pro
- Xiaomi 14, 13 series
- Oppo Find X7, Find X6 Pro, Find N3
- Huawei P50 Pro, P60 Pro, Mate 50 series (with limitations — Google services not included)
- Motorola Razr series (2022 and newer), Edge 40 and newer
- Sony Xperia 1 V, 5 V, 10 V
Common Reasons eSIM Might Not Work
Even if your phone model supports eSIM, there are situations where it may not work:
Carrier lock — If your phone was purchased through a carrier on a contract, eSIM may be locked. Contact your carrier to request an unlock before your trip.
Region-specific models — Some phone models sold in certain countries ship without eSIM capability. This is common with Samsung devices in specific Asian markets.
Software not updated — Older software versions may not show the eSIM option. Update your phone to the latest OS version before checking.
Maximum eSIMs reached — Most phones support 8-10 eSIM profiles stored at once. If you've reached the limit, you'll need to delete an old one first.
My Phone Doesn't Support eSIM — What Now?
No eSIM support? No problem. You can order a physical SIM card from us instead. We deliver Telkomsel SIM cards directly to your hotel in Bali — free delivery in Kuta, Denpasar, Canggu, Ubud, Sukawati, Dalung, and Tanah Lot.
Physical SIM cards work on any unlocked phone and come pre-loaded with your chosen data package, ready to use the moment you insert them.
Still Not Sure?
If you're unsure whether your phone supports eSIM or which option is right for you, reach out to us on WhatsApp. Send us your phone model and we'll let you know your best option before you buy.